Delivery & Collections

Freight Free

In order to qualify for free freight, your order must not be deemed a 'Bulky Item' and exceed $99 in total value. Free freight is 'Standard Post'. Examples of Bulky Items include, but not limited to: Smart Trainers, Bikes, Frames, Car Racks, Workstands and Wheelsets.

Delivery NZ Wide

Flat rate Standard Post is $5 Nationwide for orders not including Bulky Item

Flat rate Standard Post is $35 Nationwide for orders including Bulky Item

International Delivery

Please contact us for any international orders. Bulky Items are not possible. We will do our best to create a custom freight quote. Some product limitations may apply.

Local Delivery

Free local delivery of bikes only, we will include a 'driveway bike fit' at your place. Approx. 20km Radius to Alexandra. Contact us if outside of these restrictions, we will do our best to provide a solution.

Click & Collect

Feel free to order online and collect in-stock items at our local bike shop. Willbike Cycling Central is Located at 3/59 Russell St, Alexandra, next to Industry Lane Cafe. Please be aware some items are drop-shipped from suppliers and may take additional time to receive.

Order Processing

We endeavor to process and dispatch orders of in-stock items by end of the next business day after order placement. Be aware we use drop shipping and each supplier may see demands that could extend this time. Willbike Cycling Central sells products from within store and supplier direct (dropship). Be aware that orders that comprise of multiple items may not be shipped in the one parcel.

Freight Info and Tracking

Willbike Cycling Central uses GoSweetSpot for freight so courier company may vary depending on item and area. Dropship suppliers will use alternate freight companies and tracking will be provided.

Delivery Times Guide

Small items and satchels allow 3 business days.

Large and bulky items allow 5 business days.

Rural Deliveries allow 6 business days.

Local Deliveries allow 2 business days.

This serves as a guide, times may vary.

Delivery Restrictions

• Dangerous Goods. Flammable items, Butane, Aerosols etc. Lithium batteries overseas. Click and Collect or Local Delivery are the best options.
• Bike and Frame Freight - Bikes must be collected and set up in-store. Contact us for more details